Send a message to support@annonapp.com. That is the right address for install issues, licensing, and feature requests.
Contact
Support, licensing, or a tool that should exist on the ribbon - write in.
If a command misbehaves in a specific Revit year, include the year, the tool name, and what you expected. Screenshots of the Annon App window help more than a Revit journal dump on the first pass.
How to reach us
Tools Library
How-tos for all 38 ribbon commands - including when to use each one - live in the Tools Library.
Download
Need the installer or your key again? Use the same email on the download form. The full key is shown only the first time; use I lost my key if you need a replacement.